Objectives

• Simplify repair request management for customers and technicians
  
• Track the repair process from pickup to delivery
  
• Optimize technician assignments and service schedules
  
• Provide a transparent and user-friendly workflow
  
  

Key Features

• Customer request creation for computer repair
  
• Technician (raider) assignment and task tracking
  
• Real-time status updates on repair progress
  
• Inventory management for spare parts
  
• Notifications for customers and technicians
  
• Dashboard with reports and analytics
  
• Modern, responsive UI/UX design
  
  

Technologies Used

• Frontend: React.js 
• Backend: Laravel (PHP), Firebase, MySQL
• Design: Figma

Challenges & Solutions

• Challenge: Coordinating pickup, repair, and delivery efficiently
  
• Solution: Implemented a task scheduling system with real-time tracking and notifications
  
  

Outcome

• Streamlined computer repair operations
  
• Reduced turnaround time for repairs
  
• Improved customer satisfaction and operational transparency